My Etsy Shop Got Suspended, Now What?

1. Stay Calm and Politely Reach Out:

• First and foremost, don't panic. Understand that suspensions can happen for various reasons, often triggered by bots.
  
• Politely reach out to Etsy's support team to let them know that you're a human seller who is following the rules and would like your account reviewed and reinstated.
  
• Be prepared for the process of reinstatement to take a week or more, as it often involves thorough review and investigation.
  

2. Additional Considerations:

• If you're from India, note that you may encounter challenges due to the verification process required by an external company for Etsy Payments.
  
• Despite any initial setbacks, persist in your efforts to seek clarification and resolution from Etsy's support team.
  

3. Appeal Process:

• You have the option to file an appeal if your account has been permanently suspended. Utilize the appeal process provided by Etsy to present your case and request a review of your suspension.
  
• Access the appeal form through the following link: How to File an Appeal for a Permanently Suspended Account.

4. Guide to Reinstating Your Account:

• Etsy provides a comprehensive guide on how to reinstate your suspended account. Refer to this guide for step-by-step instructions and best practices for navigating the reinstatement process.
  
• Access the guide here: How to Reinstate Your Suspended Account.

SIDE NOTE:

These are some emails you can try sending your appeals apart from the options mentioned before.

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

This is a SAMPLE email you can use, BUT PLEASE Write and edit the email according to your case. If you made any sales add this to the email as well.

Dear Etsy,

I write to you in response of my Etsy account being suspended. I would like to appeal this closure and politely request that you reconsider and re-open my account.

Firstly I would like to say that whilst setting up etsy, I carefully reviewed the terms of service and house rules and I was certain that my account didn't violate any of your policies. I apologize immensely because it appears that I have somehow missed something in my set up that has caused my account to be flagged. I would like the opportunity to rectify this please. I am an honest sincere seller with an honest intent to sell my designs on etsy.

I named my shop .............................. I had only managed to list {X number of items} items and my account was suspended.

I can confirm that I make ALL the design on my products myself, so there is no violation of Intellectual Property and zero competition. I 100% own the designs and my items are handcrafted and handmade to order by my print partner which is based in US.

I have great vision to sell and grow my business through Etsy marketplace and I would kindly ask you to revise and revoke your decision, according to your policy.

Kind regards

{YOUR NAME}

Facing a suspension of your Etsy shop can be a challenging experience, but it's important to approach the situation calmly and methodically. By following the steps outlined in this article and leveraging the resources provided by Etsy, you can work towards reinstating your account and getting back to running your business on the platform. Remember, persistence and clear communication are key as you navigate the process of appealing and seeking reinstatement.