Trouble Logging In? Here's What to Do
Having trouble logging in to the Kajabi platform can be frustrating, but don't worry! We're here to help you fix any login issues you might encounter. Below are simple steps to troubleshoot common login problems.
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1. First-Time Login Issues:
- If you're having trouble logging in for the first time, start by refreshing your browser cache. Then try logging in again. Sometimes, your browser's temporary data can mess with the login process.
2. If You've Tried Logging In Multiple Times:
- If you've tried logging in multiple times without success, try these steps:
- If you can't remember your password, click on the "Forgot Password" option. Follow the instructions to reset your password securely.
- Check your email inbox, including spam or junk folders, for any password reset emails from Kajabi.
- After resetting your password, try logging in again. If the problem persists, try using an incognito or private browsing window.
3. Still Can't Log In? Let Us Help:
If you've tried everything and still can't log in, contact our student support team.
When you message us, tell us what troubleshooting steps you've already tried.
Our team will investigate the issue promptly and work with Kajabi's support team to fix the problem.